"To create more value for customers with high-quality, timely and efficient services" is the service tenet of Chongqing Machine Tool.
Taking service as the core and discovering user needs through communication: Chongqing Machine Tool's excellent technology, sales and production team sincerely cooperate to provide customers with complete pre-sales, sales and after-sales services, and provide customers with equipment selection, equipment use and maintenance Complete solutions for gear machine tools. The company is centered in Chongqing and has 17 sales and after-sales service outlets across the country. We have sales and after-sales service personnel at each outlet as a guarantee for timely and efficient service.
Taking service as the center and satisfying the needs of users with products: by providing pre-sales and after-sales services to users, the requirements of users are fully reflected in the design concept of the products, and in the after-sales service work, they continue to summarize experience, continuously improve service quality, and improve after-sales Management mechanism to establish a high-quality and complete after-sales service system to solve the user's problems and improve the stability of product quality.
Take service as a means and use actions to help customers succeed: use our commitment to strictly follow the national "three guarantees" policy, that is, repair, replacement, and return. We promise to reply within 8 hours within working days, Chongqing 24 Arrive at the site within hours, and arrive at the site within 72 hours outside the province to ensure that users use our products normally and with confidence to achieve the goal of creating profits.
There is no best, only better. In order to better serve customers, we take the initiative to listen to customers' opinions and suggestions, continuously improve working methods and working styles, focus on customers, keep pace with the times, so that customers can truly feel that cooperation with Chongqing Machine Tool can create more value.